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Questions answered
1. What services do you offer?
We provide a wide range of professional cleaning services to meet all your needs, including:
• Residential Cleaning: Regular home cleaning to keep your living spaces neat and tidy.
• Deep Cleaning: In-depth cleaning for hard-to-reach areas and a thorough refresh of your home.
• Commercial Cleaning: Maintain a pristine office or business environment with our expert commercial cleaning services in NYC.
• Airbnb Turnaround Cleaning: Fast, reliable cleaning between guest stays to ensure your rental property is always guest-ready.
• Move-In/Move-Out Cleaning: Comprehensive cleaning to make moving seamless and stress-free.
• Post-Construction Cleaning: Remove dust and debris from renovation projects, leaving your space clean and safe.
• Carpet & Upholstery Cleaning: Restore your carpets and furniture with our eco-friendly cleaning solutions.
• Special Events Cleaning: Pre-event preparation and post-event cleanup to keep your venue immaculate.
We can also customize our services to fit your specific requirements, ensuring a tailored cleaning experience for your home or business.
• Residential Cleaning: Regular home cleaning to keep your living spaces neat and tidy.
• Deep Cleaning: In-depth cleaning for hard-to-reach areas and a thorough refresh of your home.
• Commercial Cleaning: Maintain a pristine office or business environment with our expert commercial cleaning services in NYC.
• Airbnb Turnaround Cleaning: Fast, reliable cleaning between guest stays to ensure your rental property is always guest-ready.
• Move-In/Move-Out Cleaning: Comprehensive cleaning to make moving seamless and stress-free.
• Post-Construction Cleaning: Remove dust and debris from renovation projects, leaving your space clean and safe.
• Carpet & Upholstery Cleaning: Restore your carpets and furniture with our eco-friendly cleaning solutions.
• Special Events Cleaning: Pre-event preparation and post-event cleanup to keep your venue immaculate.
We can also customize our services to fit your specific requirements, ensuring a tailored cleaning experience for your home or business.
2. How much do your cleaning services cost?
Our cleaning service pricing varies based on several factors, including the size of your property, the type of cleaning service required, and any additional requests you may have. To receive a personalized quote, you can:
• Book Online: Use our online booking system to provide details about your cleaning needs and receive an instant estimate.
• Contact Us Directly: Reach out via phone or email, and our friendly team will assist you in determining the best pricing for your specific requirements.
We strive to offer competitive and transparent pricing to ensure you receive exceptional value for our high-quality cleaning services.
• Book Online: Use our online booking system to provide details about your cleaning needs and receive an instant estimate.
• Contact Us Directly: Reach out via phone or email, and our friendly team will assist you in determining the best pricing for your specific requirements.
We strive to offer competitive and transparent pricing to ensure you receive exceptional value for our high-quality cleaning services.
3. How do I schedule a cleaning?
• Online Booking: Visit our booking page to select your preferred date and time, choose the cleaning services you need, and provide any additional details.
• Phone or Email: Contact our customer service team directly at +1 (332) 232-3422 or info@cleaningchief.com, and we’ll help you schedule a cleaning at a time that suits your busy schedule.
We offer flexible appointment times to accommodate your lifestyle and ensure our services fit seamlessly into your routine.
4. Do I need to be home during the cleaning?
No, you don’t need to be home during the cleaning. Our team consists of fully trained, background-checked, and insured professionals who prioritize your security and privacy. Simply provide us with clear instructions on how to access your property, and we’ll handle the rest. Whether you’re at work, traveling, or simply prefer not to be present, you can trust Cleaning Chief to deliver exceptional results without any hassle.
5. What cleaning products do you use?
At Cleaning Chief, we are committed to using eco-friendly and non-toxic cleaning products that are safe for your family, pets, and the environment. Our products are EPA Certified, ensuring they meet the highest standards of safety and effectiveness. If you have any special requests or prefer specific products, we are happy to accommodate your preferences to ensure your complete satisfaction.
6. Can I request specific areas to be cleaned?
Absolutely! We understand that every home or office has unique needs. You can provide a detailed list of areas you’d like us to focus on during your cleaning appointment. Whether it’s the kitchen, bathrooms, bedrooms, or any other specific space, our cleaners will ensure that those areas receive the attention they deserve, delivering a personalized and thorough cleaning experience.
7. How long will the cleaning take?
The duration of our cleaning services depends on the size of your property and the level of service required. Generally:
• Standard Home Cleaning: Typically takes 2-4 hours for a comprehensive clean.
• Deep Cleaning: May take 4-6 hours or more, depending on the size and condition of your space.
• Commercial Cleaning: Varies based on the size of the office or business environment and specific cleaning requirements.
We oriented to complete the services efficiently without compromising on quality, ensuring your space is spotless in a timely manner.
• Standard Home Cleaning: Typically takes 2-4 hours for a comprehensive clean.
• Deep Cleaning: May take 4-6 hours or more, depending on the size and condition of your space.
• Commercial Cleaning: Varies based on the size of the office or business environment and specific cleaning requirements.
We oriented to complete the services efficiently without compromising on quality, ensuring your space is spotless in a timely manner.
8. What if I’m not satisfied with the cleaning?
Your satisfaction is our top priority. If you’re not happy with our service, please let us know within 24 hours of your cleaning appointment. We will promptly return to address any areas that need extra attention at no additional charge. Our satisfaction guarantee ensures that you receive the highest quality cleaning services, tailored to meet your expectations and needs.
9. How do I pay for the cleaning service?
We offer a variety of convenient payment methods to make the process seamless for you:
• Credit/Debit Cards: Secure online payments through our booking system.
• Online Payments: Use platforms like PayPal or other online payment gateways.
• In-Person Payments: Pay directly after the service is completed.
Payment is typically made after the service is completed, ensuring you are fully satisfied before finalizing the transaction.
• Credit/Debit Cards: Secure online payments through our booking system.
• Online Payments: Use platforms like PayPal or other online payment gateways.
• In-Person Payments: Pay directly after the service is completed.
Payment is typically made after the service is completed, ensuring you are fully satisfied before finalizing the transaction.
10. Are your cleaners insured and background-checked?
Yes, all of our cleaners are thoroughly background-checked, insured, and professionally trained to provide top-quality service with peace of mind. We prioritize the safety and security of our clients, ensuring that every member of our team is trustworthy and skilled in delivering exceptional cleaning results.
Contact Information
Have a question? Need assistance? Get in touch with us!
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